To simplify invoicing, I had a few choices to pick from when I restructured Crixa some years ago:

1. Outsource to an accountant
2. Insource to MYOB
3. Keep with the status-quo of using Illustrator and Photoshop to create PDFs. Yes, really.

While I aspired towards #2, Crixa ended up actually only doing #3.

2006 was to be different: I switched to FreshBooks (referral link) and haven’t looked back.

• Crixa does get paid faster.
• Clients do find it far easier to pay via PayPal, rather than direct debit, cheque or stone money.
• And it works. It’s Really Quite Good For You, even.

They have also experienced a variant of unintended use cases in their discussion fora: the Structure Makes It Worse use-case.

“I’m all in. You diversify the categories too much and there is no center of mass for everyone to hang and talk about issues, they end up using their time jumping back and forth and leave without adding anything to the discussion. Let’s do it.”

This type of issue is what convinced me to make gkoya post categories on the fly, and reshape/reform them as usage changes.

(gkoya/Crixa has no affiliation to FreshBooks, except as a satisfied customer)